Frequently Asked Questions
Everything you need to know about your Blissy™ experience.
What makes Blissy™ silk pillowcases different from other brands?
Blissy™ pillowcases are handcrafted from 100% pure 22-Momme 6A Grade Mulberry Silk. Unlike synthetic satin or lower-grade silk, our products are hypoallergenic, moisture-retaining, and designed to reduce hair breakage and skin irritation.
How should I wash and care for my silk products?
To maintain the longevity of your silk, we recommend machine washing on a gentle or delicate cycle using cold water and a pH-neutral liquid detergent. Always air dry in the shade and avoid tumble drying.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days of the delivery date for a full refund, provided the items are in their original packaging.
Are Blissy™ products hypoallergenic?
Yes, high-quality Mulberry silk is naturally resistant to dust mites, fungus, and mold. This makes our products ideal for those with sensitive skin, allergies, or asthma.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.